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CVE-2018-16587

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Date: September 27, 2018

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.

Language: Perl

Severity Score

Severity Score

Weakness Type (CWE)

Input Validation

CWE-20

Top Fix

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CVSS v3.1

Base Score:
Attack Vector (AV): NETWORK
Attack Complexity (AC): LOW
Privileges Required (PR): NONE
User Interaction (UI): REQUIRED
Scope (S): UNCHANGED
Confidentiality (C): NONE
Integrity (I): HIGH
Availability (A): NONE

CVSS v2

Base Score:
Access Vector (AV): NETWORK
Access Complexity (AC): MEDIUM
Authentication (AU): NONE
Confidentiality (C): NONE
Integrity (I): PARTIAL
Availability (A): PARTIAL
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