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CVE-2021-21440

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Date: July 25, 2021

Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.

Language: Perl

Severity Score

Severity Score

Weakness Type (CWE)

Information Leak / Disclosure

CWE-200

Insufficient Information

NVD-CWE-noinfo

Top Fix

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Upgrade to version rel-6_0_24

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CVSS v3.1

Base Score:
Attack Vector (AV): NETWORK
Attack Complexity (AC): LOW
Privileges Required (PR): HIGH
User Interaction (UI): REQUIRED
Scope (S): UNCHANGED
Confidentiality (C): HIGH
Integrity (I): LOW
Availability (A): NONE

CVSS v2

Base Score:
Access Vector (AV): NETWORK
Access Complexity (AC): LOW
Authentication (AU): SINGLE
Confidentiality (C): PARTIAL
Integrity (I): NONE
Availability (A): NONE
Additional information:

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