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CVE-2026-40565
Published:April 21, 2026
Updated:April 25, 2026
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, FreeScout's linkify() function in app/Misc/Helper.php converts plain-text URLs in email bodies into HTML anchor tags without escaping double-quote characters (") in the URL. HTMLPurifier (called first via getCleanBody()) preserves literal " characters in text nodes. linkify() then wraps URLs including those " chars inside an unescaped href="..." attribute, breaking out of the href and injecting arbitrary HTML attributes. Version 1.8.213 fixes the issue.
Affected Packages
https://github.com/freescout-help-desk/freescout.git (GITHUB):
Affected version(s) >=1.0.0 <1.8.213
Fix Suggestion:
Update to version 1.8.213
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CVSS v4
Base Score:
5.3
Attack Vector
NETWORK
Attack Complexity
LOW
Attack Requirements
NONE
Privileges Required
NONE
User Interaction
PASSIVE
Vulnerable System Confidentiality
LOW
Vulnerable System Integrity
LOW
Vulnerable System Availability
NONE
Subsequent System Confidentiality
LOW
Subsequent System Integrity
LOW
Subsequent System Availability
NONE
CVSS v3
Base Score:
6.1
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
REQUIRED
Scope
CHANGED
Confidentiality
LOW
Integrity
LOW
Availability
NONE
Weakness Type (CWE)
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
EPSS
Base Score:
0.03