CVE-2026-40590
Published:April 21, 2026
Updated:April 25, 2026
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the Change Customer modal exposes a “Create a new customer” flow via POST /customers/ajax with action=create. Under limited visibility, the endpoint drops unique-email validation. If the supplied email already belongs to a hidden customer, Customer::create() reuses that hidden customer object and fills empty profile fields from attacker-controlled input. Version 1.8.214 fixes the vulnerability.
Affected Packages
https://github.com/freescout-help-desk/freescout.git (GITHUB):
Affected version(s) >=1.0.0 <1.8.214Fix Suggestion:
Update to version 1.8.214Related Resources (3)
Do you need more information?
Contact UsCVSS v4
Base Score:
5.3
Attack Vector
NETWORK
Attack Complexity
LOW
Attack Requirements
NONE
Privileges Required
LOW
User Interaction
NONE
Vulnerable System Confidentiality
NONE
Vulnerable System Integrity
LOW
Vulnerable System Availability
NONE
Subsequent System Confidentiality
NONE
Subsequent System Integrity
NONE
Subsequent System Availability
NONE
CVSS v3
Base Score:
4.3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
NONE
Integrity
LOW
Availability
NONE
Weakness Type (CWE)
Authorization Bypass Through User-Controlled Key
EPSS
Base Score:
0.03
