CVE-2026-45295
Published:July 20, 2026
Updated:August 06, 2026
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.219, the open tracking endpoint "GET /thread/read/{conversation_id}/{thread_id}" allows unauthenticated attackers to enumerate valid conversation and thread IDs, and modify thread state ("opened_at" timestamp) without any authentication. Version 1.8.219 patches the issue.
Affected Packages
https://github.com/freescout-help-desk/freescout.git (GITHUB):
Affected version(s) >=1.0.0 <1.8.219Fix Suggestion:
Update to version 1.8.219Related Resources (3)
Do you need more information?
Contact UsCVSS v4
Base Score:
6.9
Attack Vector
NETWORK
Attack Complexity
LOW
Attack Requirements
NONE
Privileges Required
NONE
User Interaction
NONE
Vulnerable System Confidentiality
LOW
Vulnerable System Integrity
LOW
Vulnerable System Availability
NONE
Subsequent System Confidentiality
NONE
Subsequent System Integrity
NONE
Subsequent System Availability
NONE
CVSS v3
Base Score:
6.5
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
LOW
Integrity
LOW
Availability
NONE
Weakness Type (CWE)
EPSS
Base Score:
0.20